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Use the same email that created your profile. If the password is not working, start a new password reset and use only the newest link.
Reset my passwordCustomer support
Get to the right next step.
Choose the problem you are having. Never send a password, full card number, private identity document, or verification token in a public message.
Billing or cancellation
Sign in and open the subscription controls at the bottom of your profile. Stripe handles cards, receipts, and cancellation securely.
Open my profileSafety concern
Do not release freight until the driver, truck, carrier identity, authority, insurance, and pickup details match.
Open Safety CenterMember help
Signed-in members can use secure messages and the community workspace so the issue remains connected to the correct account and load.
Open member messagesShare an idea
Suggest a feature or tell us what would make the website clearer and more useful. Use the support options above for urgent help.
Share an ideaRefer a member
Refer a new shipper or driver who pays and stays active 14 days. Email us both account emails and we apply one free month credit when it checks out. Platform subscription only — not cash for hauls.
Email a referralContact us directly
Operator: Dan Ivey · Phone: 951-615-8194 · Email: [email protected] (also [email protected]). Include your account email, the page you were using, and what happened so we can investigate efficiently.
- Billing problem or wrong charge: email us with the subject line Billing and include the email address on your account and the charge date. Never send your full card number. If we cannot resolve a charge, you can also dispute it with your card issuer.
- Suspected fraud, scam, or suspicious load: email us with the subject line URGENT — Fraud report. Fraud reports are reviewed first, ahead of all other requests. Include screenshots and do not delete your messages — they are evidence.
- Verification taking too long: email us with the subject line Verification and the email address you signed up with.
Suspected fraud or crime: Stop the transaction, preserve messages and documents, and contact the appropriate carrier, insurer, bank, law-enforcement agency, or regulator. The platform does not replace emergency, legal, insurance, or regulatory help.